At Online Future University, we are committed to providing high-quality live classes and educational services. We understand that situations may arise where students need to request a refund. To ensure clarity and fairness, we have outlined our refund policy below.

1. Eligibility for Refunds

Refunds are available under the following conditions:

• Cancellation Before Course Start: If you cancel your enrollment in a course before the live classes begin, you are eligible for a full refund.
• Within 7 Days of Course Start: If you cancel within the first seven (7) days after the course start date, you are eligible for a 50% refund of the course fee.
• After 7 Days of Course Start: No refunds will be issued if the cancellation request is made more than seven (7) days after the course begins.

2. Non-Refundable Fees

Certain fees are non-refundable:

• Registration Fees: Any registration or administrative fees paid during the enrollment process are non-refundable.
• Material Fees: Fees for any course materials, such as books or digital resources, are non-refundable once the materials have been accessed or delivered.

3. Course Cancellations by University

In the unlikely event that [Online Future University] cancels a course:

• You will receive a full refund of the course fee paid.
• Refunds will be processed within ten (10) business days of the cancellation announcement.

4. Special Circumstances

In exceptional situations, such as medical emergencies or other unforeseen events, students may request a refund with supporting documentation. These cases will be reviewed on an individual basis, and any refund provided will be at the discretion of the university.

5. Refund Process

To request a refund, please follow these steps:

• Contact our support team via email at [support@onlinefutureuniversity.com] within the refund eligibility period.
• Provide your full name, course details, and reason for the refund request.
• Once your request is received and approved, refunds will be processed using the original payment method within ten (10) business days.

6. Non-Transferable Refunds

Refunds are issued to the original payer and are non-transferable to another individual or course.

7. Refund Timeline

Refunds will be processed and credited within ten (10) business days of the approved refund request.

8. Contact Us

For any questions or concerns regarding this policy, please contact our customer service team:

• Email: onlinefutureuniversity@gmail.com
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By enrolling in our courses, you acknowledge and agree to this refund policy. This policy is subject to change, and we encourage you to review it periodically.